Installation
1. Align the Vertical-Horizontal Mount and the metal slots on the bottom of the camera. Press the Vertical-Horizontal Mount against the camera until you hear it click. Then, gently pull the mount away from the camera to ensure it cannot be detached and is successfully installed.
2. Install the Insta360 Standard Mount on one of the two ports of the Vertical-Horizontal Mount, then connect it with accessories such as a selfie stick for horizontal or vertical shooting.
3. To uninstall, press and hold the two buttons on the Vertical-Horizontal Mount to detach the camera.
*Notes:
1. When connecting Vertical-Horizontal Mount to other accessories, ensure the camera is secure, as to avoid damage to the accessories and the camera.
2. When using the Vertical-Horizontal Mount with a camera in high-intensity action environments, it is recommended to protect the camera to prevent accidental falls or damage.
We can ship to all over Lebanon, Through our delivery drivers for Beirut district, and by Libanpost for outside Beirut district orders.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the product options you chose. Depending on the shipping provider, shipping date would be provided when contacting us through our phone numbers provided in the Contact us section.
Please also note that the shipping rates for many items we sell are location based.
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging unsealed You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as headest ,earphone,network card wifi routers ), custom products (such as special orders or personalized items), and pre ordered goods ). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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